Administrative Operator & Receptionist - Customer Service & Sales Support

Join Royalindo Investa Wijaya as an Administrative Operator & Receptionist and play a pivotal role in delivering exceptional customer service while supporting daily sales and operational activities. This dynamic position is ideal for detail-oriented professionals looking to thrive in a fast-paced environment. Located in the heart of Jakarta Pusat, you'll be at the center of our operations, ensuring smooth and efficient service delivery.

In this role, you'll handle a variety of administrative tasks, including managing customer inquiries, coordinating with sales teams, and maintaining office records. Your day-to-day activities will involve using tools like Microsoft Office Suite and CRM systems to streamline processes and enhance customer satisfaction. This is a fantastic opportunity to grow within a reputable company and contribute to our ongoing success.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service at the reception desk, handling inquiries and resolving issues promptly.
• Assist sales teams by scheduling appointments, managing client communications, and preparing necessary documentation.
• Manage and maintain office records and files, ensuring accuracy and organization.
• Coordinate with various departments to support operational activities and ensure smooth workflow.
• Use Microsoft Office Suite and CRM systems to streamline administrative processes and enhance efficiency.
• Maintain a clean and organized reception area, ensuring a welcoming environment for clients and visitors.
• Assist in preparing reports and presentations for management meetings.
• Stay updated on company policies and procedures to ensure compliance and best practices.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in administrative or receptionist roles, preferably in a customer service or sales support environment.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with CRM systems is a plus.
• Strong communication and interpersonal skills to engage with clients and colleagues effectively.
• Detail-oriented with a keen eye for accuracy and organization.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Familiarity with Indonesian language and culture.
• High school diploma or equivalent.

🛠️ Keahlian

Lowongan Terkait